Reasons to Switch your Gas & Electricity

Switching energy suppliers  is simple and can save you a lot of money.  We show you all the tariffs available and how much you could save by switching to each one, as well as the service ratings of each company, meaning you get all the information you need to find a better energy provider. Many people who have never switched before could save up to £378 a year. Switching is quick and easy and normally only takes a few minutes.  There’s no need to fill out any paper forms or sign a new contract.

Frequently Asked Questions.

What details do I need to switch my gas & electricity?
Most people can switch using just their postcode and a few basic details – such as how much they spend or how much energy they use (if you don’t have this information to hand you can still switch using our usage estimator).

Please note: if you’d like to switch to a direct debit tariff, you will need to fill out the DD form online with your bank details.  Rest assured our web pages are secure, and your details will be encrypted and held securely.

In a very small number of cases you may need to know your gas or electricity meter number, which you can find on an old bill or the meter itself.

What is a gas meter (or MPRN) number and how do I find it?
Your MPRN (Meter Point Reference Number) is the unique identifying number of the Gas meter at your property.  It is a 10 digit number, sometimes referred to as an “M” number, and can be found on your gas bill (generally on the back of the bill).
What is an electricity meter (or MPAN) number and how do I find it?
Your MPAN is the unique identifying number of the Electricity meter at your property.  It is often referred to as a “Supply Number” or “S” number, and it can be found on your electricity bill (generally on the back of the bill).  If you can’t locate your number, you should contact your current electricity supplier. We have a system on the site which looks up your meter number automatically in most cases.
How does the process for transferring suppliers work?
Check against the suppliers and tariffs shown on the results table, and remember you can search by price, service rating and green credentials.

Once you have chosen a supplier,fill in the forms ( often online ) and within a month you will be given a supply transfer date by your new supplier.  On this day you should take a meter reading and submit it to your new supplier.  They will contact your old provider so they can arrange a final bill and close your account.

Will there be any interruption to my supply?
No, there will be no interruption whatsoever.  There is no need to change any meters, wires or pipes – your new supplier will use the same ones as your old one.  The only changes that you will notice will be a lower bill and / or improved customer service from your new supplier.

Do I need to contact my old provider to switch to a new supplier?
No, your new supplier will organise the entire switching process.  You should, however, ensure that your new supplier receives a final meter reading from you so that they can organise a bill and close your existing account.

If I want to switch to a Direct Debit tariff do I need to have my bank details?
No, in some instances you can request a paper DD form which will be sent to you by your new supplier.  You can then fill out your bank details and return it to them in your own time.  We recommend that you complete Direct Debit forms on energyhelpline.com as it will save you time, and the details are received and held securely.

I’m not sure who my current supplier is, how do I find out?
Check any recent bills – your supplier’s name will be on there, probably at the top.  Otherwise, to find out who your current gas supplier is, you can contact the Meter Point Number Helpline on 0870 608 1524.  To find out who your current electricity supplier is, you can contact your landlord or letting agency or your regional electricity supplier eg. London Electricity – you can find their phone number in the phone book, on the web, or from directory enquiries.

Info from www.noteservice2010.com thanks…